Scott Mertzlufft
scottknavarro@gmail.com
http://www.linkedin.com/in/scottnavarro
San Francisco Bay Area


I'm a senior product design and UX leader with over 20 years experience delivering innovative product solutions across a broad range of industries, markets, and platforms. I'm looking for opportunities in which I can contribute a wealth of UX knowledge, experience, leadership, and strategic vision to help build high performing teams and shape innovative products people love.

Primary Responsibilities:

• Delivering innovative UX solutions across a number of mission critical programs of considerable scope and size.
• Developing long term vision and strategy.
• Aligning business and user goals to deliver meaningful results.
• Driving strong collaboration across functions and product areas.
• Managing team operational & organizational processes.
• Mentoring and growing a multidisciplinary UX team.
  
  

Primary Responsibilities:

• Build a strong user centered design practice and team within a fast growing product organization.
• Foster design innovation in a fast-paced, rapidly changing environment.
• Define and manage a design process from discovery, design, testing and iteration to formal design briefs and design reviews.
• Provide design leadership while contributing directly hands on for projects of all sizes.
• Manage and mentor a team of 5+ permanent & contract interaction designers, visual designers and user researchers.
• Drive insights and actionable feedback from ongoing user research and user testing.
• Collaborate with engineering, product management, and product marketing throughout creative process.
  
  

Primary Responsibilities:

• Lead design, research, and complete redefinition of the zoomerang product.
• Lead project feature development, interaction & visual design from concept / ideation through prototyping, testing, development and production.
• Cultivating a marriage of the design process with an iterative agile development process with an offshore development team.
• Ownership and development of the design process, philosophy and principles with an emphasis on problem solving, innovation and testing.

Primary Responsibilities:
Leading research, design, and definition of large scale projects including rethinking and improving existing features and functionality as well as new.

• Lead project feature development, interaction & visual design from concept / ideation through prototyping, testing, development and production.
• Setting direction for many concurrent large multidisciplinary project teams.
• Develop strong collaborative relationships with other UE/UX teams across the organization and play an active role in delivering a consistent user experience and design language across the Yahoo! brand.
  
  

Primary Responsibilities:
Setting and evangelizing the design language, philosophy, principles, process, methodology, and leading the interaction models that define the customer experience across the company.

• Hands on design as well as design leadership of a team of 8+ interaction and graphic designers & 3+ copywriters.
• Direct site & software feature development, interaction & visual design from concept / ideation through prototyping, testing, development and production.
• Directing, all creative design including overall site marketing, brand, and corporate style guides.
• Ownership and development of the design process, philosophy and principles with an emphasis on collaboration, problem solving and testing.
• Mentoring and setting direction for many concurrent large multidisciplinary project teams.

As a part of the larger Kodak family I have developed strong collaborative relationships with other UE/UX teams across the organization and play an active role in creating a holistic approach for delivering a consistent user experience and design language across the Kodak brand.

Primary Responsibilities:
Ownership, strategic direction and design of multiple internal and external enterprise communications channels.

• Managed a team of 4+ permanent & contract employees.
• Lead software feature development, interaction & visual design from concept/ideation through prototyping, testing, development and production.
• Built and maintained strong collaborative partnerships with organizational counterparts, clients, vendors and other UE/UX & Marketing groups across the company.

In this role I took ownership of setting a strategic vision for how Wells Fargo used electronic communications channels to promote and extend the employment brand across a strongly decentralized organization, positively impact employee engagement and increase productivity by providing contextually relevant products, information, applications, and resources that where well designed to meet business objectives and fit user needs.

Primary Responsibilities:
Leading interaction design, Information architecture, visual design, and front end development across multiple software and site products.

• Designed and built a variety of advanced search and account management applications and web site features.
• Responsible for Interaction design, Information architecture, visual design, iconography, and delivering working prototypes.

JIWIRE.com is the site of record for mobile technology users looking for hotspots and comprehensive Wi-Fi information.

• Managed client UI projects and a team of contractors for each individual project.
• Maintained and managed all client interactions and project direction.
• Conceived designed and managed user interface guidelines with regard to interaction, information architecture and visual design.
• Responsible for Interaction design, Information architecture, visual design, developing iconography, and delivering working dhtml prototypes.
• Derived product requirements by way of personas and scenarios.
• Facilitated the process of strict documentation as well as the processes by which we documented and delivered requirements.

Primary Responsibilities:
Creating and managing the corporate brand identity, managing marketing strategies and execution, leading and implementing the interaction design of the software.

• Directed and managed all marketing functions.
• Developed & delivered a comprehensive corporate identity rebrand, corporate website, sales & marketing collateral, segmentation targeting and positioning strategies, lead generation tools, trackable advertising campaigns, and yearly marketing budgeting/planning.
• Designed and delivered a flagship enterprise metadata management application, a technically complex and full featured application in a form that was clean, easy to understand and use.

• Cascadeworks was a B2B software company delivering software solutions for contingent workforce sourcing & management.
• Responsible for Interaction design, Information architecture, visual design, developing iconography, and delivering working dhtml prototypes for their flagship application "Cascadeworks Clarity".

• Extended and managed the company's branding strategies including the corporate web site, advertising programs, magazine advertising, collateral materials, multimedia presentations, trade show materials, and the company's web based software user interface design.
• Designed and developed an online textile sourcing and apparel design concept application.
• Lead the design, prototyping and implementation of the user interface.

(current) Portfolio, samples & references available upon request.